Contract and Commitment Management

Service Points:

• Streamlines and simplifies management of multiple service contracts
• Flexible - any type of service contracts
• Identify high volume contracts
• Involve right people at the right time
• Manage term dates: renewal, termination and renegotiations
• Ensure obligations are followed
• ISG offers comprehensive strategy review and negotiation for all your IT and Telecommunication contracts
• ISG is experienced in contract enforceability and interpretation of IT contracts. We are committed to understanding your business and technical direction so that we can assist with your company's technical, cost and performance requirements.
• Monitor commitment levels and thresholds

Rate Analysis and Benchmarking
Rate Analysis and Benchmarking

Service Points:

• Evaluate expense patterns and cost saving opportunities
• Access to all tariff resources
• Audit and recovery of expenses of underused services
• Rate negotiation support
• Provides accurate, detailed data to manage your business
• Benchmarking information offers consistency, accuracy and integrity
• ISG understands the importance of telecommunications and IT benchmarking. We conduct a comprehensive rate analysis and provide benchmarking tools, focused on your unique price and service requirements so that you are able to achieve desired goals.