Telecommunications Billing Verification Audit Services
Most large organizations have many telecommunications vendors.
Competing service vendors tend to differentiate their products
with strategic pricing, usage sensitive discounts and unique billing
procedures. As demands for such services increase and networks
grow, managing the associated financials becomes exceedingly difficult.
Savings erode, waste increases and budgets become strained.
ISG's Telecommunications Billing Verification Audit Service is
designed to improve the accuracy of telecommunication invoices
by identifying and eliminating errors in tariff applications, physical
inventories, rates, taxes and surcharges. ISG clients finally get
fair value for their telecommunications dollar.
ISG's Telecommunications Billing Verification Audit Services:
Ensure billing accuracy
Reduce costs by eliminating errors
Recover revenue from past overcharges
ISG reviews all telecommunications and IT vendor invoice charges
to determine if incorrect billing and/or overcharges exist, with
respect to the application of rates, tariff guidelines, country
specific government regulations, special contracts with vendors,
government taxes and regulatory surcharges. ISG will identify
vendor errors, quantify overcharges and submit claims for recovery
to vendors and tax authorities within each respective country pertaining
to each suspected billing anomaly. ISG will provide all
documentation as needed, and resolve all refund recoveries on behalf
of a client for prior overpayments. ISG's audits typically
focus on all billing service categories across all service providers.
Consistent with ISG's Audit Methodology, all ISG audits will include:
|| Review of all invoiced items to ensure compliance
with government tariffs and/or regulations along with applicable
|| Analysis of all current monthly invoice charges
rendered by vendors for discrepancies
|| Historical review of billed recurring and
non-recurring charges rendered by vendors
|| Physical Inventory as required of sites to
verify the existence of facilities and services billed on an invoice,
such as ancillary equipment, private lines, special circuits, etc.