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ManagingIT Provisioning Management Service

ManagingIT complements TIMS by facilitating on-line install/move/add/change service order management. ISG's web based ManagingIT Provisioning application resides within the BillingIT Browser platform, providing clients with a single platform across all ISG services. The provisioning form(s) are customized to meet the specific environment and process needs of each client. Customized service-specific provisioning templates will include drop downs with required fields. ManagingIT maintains vendor contact information (vendor, contact, phone number, fax number, e-mail) along with the applicable services supported.   ManagingIT ensures the capture of appropriate information related to the provisioning process including: invoice data (account number, invoice date, service location, etc.), as well as service order specific information such as: order confirmation numbers, service order dates, one-time charges and rates.

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