Telecommunications Expense Management
Authors: Michael Brosnan and John Messina & Ellen Block

Addresses several key topics including:

Bill Auditing
Discusses how to bring telecommunications and information technology expenses under control. Heightens awareness of anomalies that exist in telecommunications invoicing to ensure that services are cost effective and efficiently utilized.

Reduce Expenses
Provides various proactive approaches to help control information technology billing expenses. Offers alternatives to effectively manage complex telecommunications billing structures from multiple vendors.

Negotiate Favorable Contracts
Includes information about the changing competitive telecommunications landscape. Improves the ability to manage and control telecommunications expenses through favorable pricing.